Online Chat
We all need a little help sometimes when something isn’t quite obvious.
Pocket PA has online chat and videos on all its features to ensure you can keep calm and carry on managing your business
LIVE CHAT SUPPORT
Pocket PA has someone on hand at the touch of a button to help you with any questions you might have. And in case you are wondering …. it’s not one of those Artificial Intelligent chat bot ‘thingy’s’ that guesses the closest answer it can!
A REAL PERSON HELPING YOU OUT
It’s a real, live breathing person who has knowledge about the app and if there is anything they cannot help you with and fix there and then, they will raise a Support Ticket so we can investigate and get to the bottom of your query.
VIDEO TUTORIALS ON EVERY SCREEN
We have also added video tutorials at the top of each screen to help you follow along and understand the app better. There are ‘HOW TO’ videos to guide you through adding things to the app and ‘KNOW HOW’ videos giving you more understanding around that area.
KEEPING IT SIMPLE WITH POCKET PA
So, whether its 1pm in the afternoon when you can ask our Online Chat Angel or 1am in the early hours of the morning when you can watch a Video Tutorial, if you need help with the app, it’s at the touch of a button so you are never alone in your business.
Just another shiny feature from Pocket PA, that reminds you we care - and that every small business matters.
